Regarding the purchase I made from Mango, I am unable to get in touch with anyone. There is no telephone number for customer service, and the online assistant is completely ineffective. You are less approachable than even the most unassuming of boutiques. Are you even considering the possibility of making things better? Both changing the address and canceling the order were not options. Your delivery time is ridiculously long, and I require a solution to this problem as soon as possible. Even getting to your store is impossible for me.
The delivery time for the product was significantly delayed and I have yet to receive my shipment. Despite being told that the delivery would be arriving soon, I have not been provided with a tracking number and it is impossible to determine the whereabouts of my purchase. The customer service provi...
When I ordered from Mango, I was let down badly by the customer service I received. The product I received was damaged upon arrival and when I contacted the company to report the issue, I was unable to get through to anyone. I attempted to call numerous times, but the phone went unanswered. I then c...
I placed an order with Mango on September 26, and it’s now been two months without any sign of my purchase. I’ve repeatedly contacted customer service, only to be told each time that someone would get back to me – yet no one ever does. The lack of accountability is frustrating and completely unaccep...
My online order for shoes arrived, and the laces are almost completely torn! I cannot believe these shoes were packaged without any quality control. It's clear that no one bothered to check the product before sending it out. To make matters worse, I submitted a request to customer service for an ad...
Unfortunately, I was unable to cancel my order via the Mango app after placing it. It was stated that my order had been sent, but I was never given a tracking number for either the order or the cargo. There is no way to fix my problem, and the app is poorly made. It was impossible to get in touch wi...
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