Regarding the purchase I made from Mango, I am unable to get in touch with anyone. There is no telephone number for customer service, and the online assistant is completely ineffective. You are less approachable than even the most unassuming of boutiques. Are you even considering the possibility of making things better? Both changing the address and canceling the order were not options. Your delivery time is ridiculously long, and I require a solution to this problem as soon as possible. Even getting to your store is impossible for me.
I placed an order with Mango on September 26, and it’s now been two months without any sign of my purchase. I’ve repeatedly contacted customer service, only to be told each time that someone would get back to me – yet no one ever does. The lack of accountability is frustrating and completely unaccep...
My online order for shoes arrived, and the laces are almost completely torn! I cannot believe these shoes were packaged without any quality control. It's clear that no one bothered to check the product before sending it out. To make matters worse, I submitted a request to customer service for an ad...
I placed an order for a bag from Mango on April 17th, but here we are on June 29th, and it still hasn't arrived. I have reported the situation multiple times and sent emails, but no action has been taken. What's more, the website states that the purchase cannot be refunded as if I have received the ...
I bought a bag from Mango and chose in-store delivery so it would get to me faster. Even though it had been 15 days, the app still said that the item was "sent to the store," so I waited patiently. Finally, I couldn't take it anymore, so I called customer service. They told me that the product had b...
It's been a week, and my order has still not been shipped. I've read the reviews, and it's clear that I'm not the only one who is experiencing this problem. Despite numerous complaints, nothing has changed. I've vowed never to shop at Mango's online store again. I'm hoping it comes soon; I don't wan...
Comments