I ordered two MAC lipsticks, but only received one in the package. For such a well-known brand, I’m shocked they could make this mistake. This has caused significant inconvenience, and I’m left feeling disappointed with the lack of attention to detail.
I request that MAC promptly resolves this issue and sends the missing item to complete my order.
I purchased the MAC "Thanks, Oya" lipstick during a special campaign from an official MAC seller. After placing the order, I waited for shipment updates, but there was no movement on the tracking information. Concerned, I submitted a support request to inquire about the status. Eventually, I was in...
I placed an order on MAC Cosmetics’ official website for four products, paying a total of ₺2,396. Among these items, I initiated a return for a lipstick worth ₺599 because I had mistakenly purchased the wrong shade. The product was never removed from its packaging—I did not even open the box lid—and...
I purchased five different Maybelline lipsticks, hoping to try a variety of shades. Unfortunately, none of them perform as expected. The colors are either extremely difficult to remove—leaving harsh stains on my lips—or they apply poorly and look nothing like advertised. Something feels off with the...
I purchased a Vinyl Lipstick from Maybelline New York, and I’m extremely disappointed with what I received. When I opened the product, there was no actual lipstick inside—just a bit of clear gloss-like residue that didn’t provide any color. Even worse, the applicator brush was completely dry, as if ...
I purchased a promotional mascara from MAC Cosmetics, and the payment was successfully deducted from my account. However, no order was created, and I only found out after checking on my own—MAC never even notified me of the issue. When I contacted customer service, they casually told me, "We will i...
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