Even though I redirected the fragrance order to my new address before they reactivated it, I still don't know how they managed to do it. Despite the fact that I never got the merchandise, they proceeded to charge me for it. Worse yet, I never gave my consent for them to take subscription payments out of my account. The process of canceling or managing orders seems to be intentionally complicated. When it comes to fixing the problem, their customer care is completely useless. For something I had no say in getting and will never use, I now have to pay full price. Never again will I place an order with Luxplus!
Experience with Luxplus was terrible. I placed a skincare order and never got it. Later on, I discovered they had been monthly pulling membership money out of my account without any obvious indication, aggravating matters. I wasn't aware at the time that apparently you cannot even do anything on the...
I purchased several deodorants from a website called Luxplus. Membership was required to make purchases, but it was free. After becoming a member, I paid for the products and completed the transaction. The products I ordered have been delivered, and I have settled my account with the site. Additiona...
I keep seeing these limited-edition items, click "add to cart" faster than you can say "sale," and then BAM! Order cancelled. Every. Single. Time. ????? Why do you have them there? my bank account is covered in pending charges, and I have no idea if I'm actually getting anything. They charge your ca...
I found these weird charges on my account for over $200! All beacuse I clicked on an unwanted order. cancelled it faster than you can blink, but nope! they said it was too late and I had to wait for the stuff to arrive before I could even think about getting a refund. Plus, I had to pay to ship it b...
I ordered a perfume from Sephora, but they didn’t ship my order for a few days. I contacted their customer service multiple times to inquire about the delay, but each time I was told to wait. Frustrated, I decided to cancel my order, but they informed me that I couldn’t cancel it and had to wait for...
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