LoveShots keeps charging after cancellation; how can I stop the subscription?

If LoveShots keeps charging you after cancellation,

Review your subscription first;

• Check:
– Your App Store or Google Play subscription settings
– Whether LoveShots still shows as active or renewing
– The cancellation date and your most recent charge
– Every Apple or Google account you may have used to subscribe

• Confirm:
– Auto-renewal is actually disabled
– You're checking the same account used for the original purchase
– There isn't another weekly or yearly LoveShots subscription
– You received confirmation that the cancellation was completed

For Apple subscriptions, LoveShots states that auto-renewal must be turned off at least 24 hours before the current subscription period ends.

Gather evidence;

• Save screenshots showing:
– Your cancellation confirmation
– Your current subscription status
– Charges made after cancellation
– Your billing or purchase history

• Keep:
– Transaction IDs
– Payment receipts
– Cancellation date
– Dates and amounts of subsequent charges
– Previous support conversations

Contact LoveShots support;

• Request:
– Immediate termination of any remaining auto-renewal
– Confirmation that no future charges will occur
– A refund review for charges processed after cancellation
– An explanation of why billing continued

If the problem remains unresolved after contacting support, consider filing a complaint on Xolvie to raise awareness and pursue a resolution.