Incorrect Loreal Shampoo Delivery


Under order number 320 341 412, I purchased Garnier face masks from the Loreal seller via Hepsiburada (directly from them). The order date is November 7, 2023, and the delivery was made on November 13. Before opening the mask, I decided to inspect it and carefully tried to lift the label with my fingernails. In doing so, I noticed that there were two different barcodes behind the label, and the date 06/2023 was visible on the front of the packaging. This made me very suspicious, and I will not use the product for this reason. I wonder what exactly this means? Is it a defective or expired product? This uncertainty is confusing, and I would like an explanation from the manufacturer. If I do not receive feedback, I will address this on social media as my trust has been affected. Best regards.

Dear customer rep, I would like to express a complaint regarding the hair mask from L****** E*****, specifically the one with the red cap, as referenced in the attached image. These products and similar hair masks do not have a seal on the caps. The expiration date is indicated as 12 months after op...

I bought the L'Oréal Paris Infallible 32H Fresh Wear Foundation on November 25, 2023 because Eve Store suggested it. (I've included the receipt) When I tried to use it today, it was wrapped really tight with insulation tape, making it hard to take off. So, we couldn't open the lid. It looked like it...
On October 3rd, I placed an order with Loreal Paris (Order Number: 8778773235), but to my surprise, it was canceled without any explanation. I received no information on why my order was canceled, and this lack of communication has seriously damaged my trust in the brand. While I suspect the discoun...
I bought something from the Marmara Park store on November 17, 2023 because a Loreal salesperson recommended it to me. Even though I expressed concern that this color might be too light for my face, the salesperson assured me that the foundation would give my face a radiant glow. But when I used the...
Comments