My Lords Mobile account was banned without explanation. How can I find out the reason for the ban and submit an appeal?

If your Lords Mobile account was suddenly banned and you don’t know why, follow these steps:

Understand possible reasons. Bans may result from rule violations, use of third-party software, suspicious activity, account trading, or chat violations. Sometimes bans happen due to security concerns or mistakes.

Contact official IGG support. Submit a ticket through the IGG support website or use the in-game support system (Settings → Help). You can also email official support if listed in the game’s help section.

Provide detailed information. Include your in-game name, IGG ID, platform (Android/iOS), and the date/time of the ban. Clearly explain why you believe the ban may be incorrect.

Submit an appeal. Politely request the reason for the ban and ask for a review of your case. Clear and respectful communication improves your chances.

Support usually replies within a few days.

If you receive no explanation or response, you may share your experience on Xolvie to highlight the issue publicly.