Unauthorized Locatemymobile Subscription Charge Needs Refund

I am writing to report an unauthorized charge related to the “Locatemymobile” service through Google. I only authorized a single payment of $0.99 to locate a lost phone. However, on July 31, a charge of $39.90 was made to my card without my authorization. The phone in question was stolen, and I no longer have access to the email account that was used, so I am unable to cancel any subscription or manage it from my side. The charge of $39.90 was processed through Banco General. I request the immediate cancellation of any active subscription related to this service and ask for a full refund of the $39.90 that was charged without my consent. I also ask that no further charges be made to my card in the future. I kindly request your urgent help to resolve this situation as soon as possible.

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