my TV got wrecked by the latest earthquake, had to take my TV to LG's customer support ASAP for some assistance, I had no clue this would turn into a never-ending nightmare. At first, the service department said it would take 20 workdays to fix it. thought it was long but what can you do sometimes....that wasn't the worst...it's been three months and nothing's been sorted out yet. I keep asking how things are going, and they always say, "We're still waiting on the necessary parts." I'm so freaking frustrated right now. I've called LG's main office a bunch of times now, hoping they'll get their act together and fix my problem. Man, I've talked to the service center so many times, but it's like we're just going around in circles blaming each other. The HQ and the service center are both pointing fingers at each other. It's like they're just trying to avoid responsibility and not giving a damn about my time or patience, I meanwhile am just misearble.
My LG TV has been dim on the top half of the screen since the earthquake. I found that my television is covered by my home insurance, but the service wants to charge me 300 TL just to come and inspect the unit and write a report. They'll repair it and charge me again once the payment is confirmed. I...
the LG installation team came over for the Tv and they were all like, " we gotta document this product, dude." And then they asked me to send the report to the company so they could deliver a new washing machine. But, like, it's been 25 days and I still haven't heard anything back or gotten any foll...
After only a month of use, an earthquake broke my LG 50Nano TV, which I bought on December 21, 2022. We took the product to LG service, and they said that both the front and back panels needed to be changed, which would cost 3 k Turkish Lira. We agreed and gave them the money they asked for. Now, LG...
The LG TV, which I bought because I trusted its quality and service, was invisible and unusable as it was under the collapsed wall of our house in the February 6 earthquake, but when I called customer service to find out if they could help, the service said that they had to see the TV otherwise they...
As an earthquake victim, I was devastated to find that my LG 49sm8200pla Nanocell TV, which was hit from the upper left side during the quake, does no...
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