We bought a dishwasher with the code DFC425FP on October 20, 2022. On June 6, 2023, it broke down because of a problem with the motor, and within a week, the motor was fixed for free. A month later, the machine showed an error code "be," and I followed the instructions from the service to calibrate the water level. In the end, on October 10th, 2023, the machine messed up again with error code 1E. When we reached out to customer service, they told us that the main board needed to be replaced. They said it would take about three weeks to complete the replacement. Even though we bought it just a year ago, we think the product is defective and has manufacturing issues because of the problems with important parts. During this time, as we wait for the replacement parts, we've had to deal with the inconvenience of washing dishes by hand. We asked the service to replace the machine completely, but they turned down our request because different parts of the machine failed at different times. So now we're stuck dealing with the same problem again. We complained to LG's customer service, reached out to the Consumer Hotline, and now we're waiting for a solution to the problem.
We bought LG's highest-quality dishwasher, but unfortunately, its motor and main board have experienced some malfunctions. The service center has informed me that it will be necessary to keep it for a week in order to replace the motor and board. Typically, in a situation like this, it would be expe...
On May 29, 2024, I purchased an LG DFC-425 dishwasher. A few months later, I noticed a crack on the upper part of the dishwasher door, as shown in the attached images. Despite there being no signs of impact or damage, the crack appeared. I promptly reported the issue to LG customer service, who conn...
Hello, to whom it may concern, I purchased an LG Dishwasher from Trabzon Forum Teknosa, Turkey store on May 7, 2023. Upon delivery, there was a dent on the right side of the product, which the installation service noted and assured that the right side cover would be replaced. However, after approxim...
I purchased an LG DFC533FV dishwasher about a month ago, and it was installed by the authorized service team within the same week. However, a serious defect in the door was not immediately visible. A few days later, I noticed that one side of the door was pushed inward, clearly a manufacturing defec...
I bought an LG dishwasher in 2018, but it stopped working in 2022 because of an AE error that caused the base to fill with water. I had to pay 2500 TL to get the car fixed and get new parts. Since the machine broke down again after 7-8 months, I would not pay for the same repair. This time, they ask...
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