I bought an LG double-door refrigerator from Media Markt in Kocaeli. It was delivered on July 6th. But then, the fridge started making a lot of noise, and on August 22nd, the service team said that the product was broken and needed to be swapped out. Even though they said they would replace it on August 29th, Media Markt and LG still haven't given me the new product. When I first bought the refrigerator, it was on sale. But now, with the prices going up, it's not possible for me to get a new one for the same price. Both companies are basically trying to get me to purchase a new refrigerator. Neither company has made an effort to reach out and find a solution, and it seems like they're just blaming each other. I'm posting here because I haven't gotten any responses for months. Sometimes, this platform can help me find a solution. Corporate sellers often have a hard time finding solutions because of these problems!
In 2016, I purchased an LG fridge-freezer model GC-B559PLCZ. When the freezer stopped working, I contacted Canakkale's only authorized service. The service was launched on May 10, 2023. Without even touching a screw or opening the fridge, they claimed the system was oiled and the motor needed to be ...
On June 13, 2013, I purchased an LG refrigerator. On February 6, 2025, when the refrigerator stopped cooling, I contacted LG’s authorized service center in Ankara (Güneş Elektronik). The technician who came said the compressor needed to be replaced, quoted a cost of ₺11,000, and asked for a ₺1000 de...
I purchased an LG RC90V9AV2W washer and dryer two years ago from Media Markt in Esenyurt, Istanbul, with service provided by Kafkas Elektronik. Although the products are still under warranty, I have faced constant issues since the day I bought them. The drum of my brand-new machine broke within just...
I bought an LG 588-liter bottom freezer refrigerator, and from early on, I’ve experienced multiple serious issues. The fridge has cooling problems, cracked paint, and other performance faults that should never occur in a product from a so-called premium brand. When I tried to report these problems,...
In 2016, we purchased our refrigerator (model LG GC-B559PLCZ), and its freezer stopped working. We called the only official service in Çanakkale. The service came on 05/10/2023. Without any disassembly, not even opening the refrigerator lid, the technician said he had flushed the system with oil and...
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