Melis is very satisfied with the result
Resolved
My Lenovo Yoga Slim 6 Shuts Down Unplugged and Support Won’t Prioritize My Repair
Melis
May 14, 2025 6:05 am
80"Resolved"
Oguzhan is completely dissatisfied with the result
Lenovo Laptop Hardware Issues and Unhelpful Service
Oguzhan
August 14, 2023 3:27 pm
34
I bought a Lenovo laptop with 16GB RAM and 512GB SSD, but I noticed problems within the first week. The hinge area made noises, and closing the laptop properly was difficult. Furthermore, even when not in use, the battery would drain from 100% to sleep mode in 1-2 hours. In search of a solution, I took the laptop to the service center. I was told that the rapid battery drain was normal during my conversations with them in the morning and afternoon. They also stated that no charging or hardware issues existed. However, I made it clear that the issue was not one of charging or hardware, and they asked that I bring in the laptop again to start the process over. This is a frustrating situation, and I refuse to accept it. I'm not going to accept repairs on a brand-new device, especially when the service has been subpar. Please call 0533**43 0101.
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