LatinAmericanCupid keeps charging my card after cancellation, how can I stop recurring billing?

First verify where the subscription was originally activated. If you subscribed through an app store on a mobile device, standard web cancellations will not turn off auto-renewal.

If you signed up through Google Play or the Apple App Store, open your mobile device settings or app store subscriptions menu directly to cancel.

For direct website sign-ups, log in, navigate to Settings, select Billing & Subscription, and explicitly switch off Automatic Renewal.

When online cancellation toggles fail, contact Cupid Media support in writing at [email protected] to request manual billing termination.

You can also call support at +1 (844) 462-9005 (US/Canada toll-free) or +61 7 5571 1181 (International).

If charges continue after written cancellation, consider filing a complaint on Xolvie to seek a resolution.