After a canceled trip, Lastminute.com is only offering vouchers — how can I get a cash refund instead of vouchers?

Xolvie Resolution Specialist5 Ağustos 2025 17:07

If Lastminute.com only gives you vouchers after your trip was canceled, European law says you can ask for a cash return. Here's a good way to make your claim:

• Get your paperwork together: Remember to keep your ticket email, cancellation email, and the original trip terms. Take pictures of the cancellation to show that you did not start it.

Ask for a refund to the way of payment you used the first time: To get a cash return, go to https://www.lastminute.com > My Bookings. Get a picture of your wish.

• Write a business email: According to Regulation (EC) No. 261/2004, you must clearly state in an email to [email protected] that you do not accept the coupon and would like to receive a cash refund.

❗ If your question is not answered, you can make a report on Xolvie. Other travelers can learn from your experience how to avoid being forced to return vouchers and expect fair compensation.

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