Lancome Genifique serum doesn’t deliver the promised effect, why?

Expectations:
Lancome claims that the serum:

enhances skin radiance;

reduces the appearance of pores and wrinkles;

improves texture and firmness.

Why results may be missing:

Too short a usage period — with serums, visible results usually appear after 4–6 weeks of regular use.

Incorrect combination with other products — acids, retinol, or an unsuitable cream may neutralize the active ingredients.

Skin type — oily or resilient skin may show results more slowly.

What to do:

Check if you’re applying it correctly (2 drops, on clean skin before cream, twice a day).

Compare the ingredients with products that already work well for you.

Use only the serum and a neutral cream for at least 2 weeks — this will help determine its actual effect.

❗ If more than a month has passed and your skin shows no response — 👉file a complaint on Xolvie👈 with a description of your experience and before/after photos, especially if the promised results did not materialize.