Why did Lancome Grandiose mascara dry out quickly after opening — how can I extend its shelf life?

Grandiose is a mascara with a rich formula and a unique curved brush, but it can indeed dry out quickly, especially if storage conditions are not followed.

Reasons for quick drying:

Frequent “pumping” of the wand into the tube (introducing air).

The cap not being tightly closed.

Storage at high temperatures or in direct sunlight.

Prolonged contact with air during application.

How to extend mascara’s lifespan:

Do not pump the wand — this introduces air and speeds up drying.

Always close the tube tightly after each use.

Store in a cool, dry place, but not in the refrigerator.

At the first signs of thickening, add a couple of drops of preservative-free eye drops inside, but only if the mascara hasn’t expired.

📌 Shelf life after opening: 3–6 months. If the mascara dried out in just 2–3 weeks, it may be a manufacturing defect.

❗ In that case 👉file a complaint on Xolvie👈 with a photo of the tube and the purchase date.