Brand Overview: Kill Cliff
Kill Cliff is an American functional beverage brand founded in 2011 by former Navy SEAL Todd Ehrlich. Headquartered in Atlanta, Georgia, the company creates clean energy and workout recovery beverages formulated without artificial sweeteners or sugar, while supporting service members and military families through partnerships with the Navy SEAL Foundation.
Contact Info
Email: [email protected]
Phone: +1 833-942-0363
Industry and Operations
Kill Cliff operates within the functional beverage and sports nutrition sectors. The brand focuses on clean-label drinks aimed at athletes, fitness enthusiasts, and tactical personnel looking for alternatives to traditional high-sugar energy drinks.
- Product Offerings: Specialized functional beverages including Kill Cliff Recover (formulated with electrolytes and vitamins), Kill Cliff Ignite (clean energy drinks), and hemp-extract beverage lines.
- Business Model: Operates an omnichannel retail network combining direct-to-consumer sales on its official website with distribution in gyms, supermarkets, convenience stores, and military commissaries across the United States.
- Subscription Services: Offers automated recurring delivery plans that provide discounts and periodic deliveries directly to consumers' doors.
User Sentiment
Consumer feedback highlights recurring dissatisfaction centered primarily around e-commerce operations, shipping logistics, and post-purchase customer support responsiveness.
- Shipping and Delivery Delays: Many users report long handling times, delayed package dispatch without prior notice, and unhelpful tracking updates.
- Damaged Packages: Buyers frequently report shipments arriving with crushed, dented, or leaking cans due to inadequate shipping materials.
- Subscription and Billing Troubles: Consumers complain about difficulty managing, pausing, or canceling auto-renewing subscriptions, sometimes leading to unexpected charges.
- Customer Service Response Times: Several reviewers mention difficulties reaching customer service, citing slow email responses and unfulfilled replacement or refund promises.
- Short Expiration Dates: Some customers and fitness business owners report receiving multi-packs or cases with expiration dates only weeks away from arrival.
Share Your Experience
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