I purchased a Kia XCeed Elegance Plus 2024 model on July 19, 2024, but have been dealing with a recurring issue since day one. Every 10–15 minutes while driving, I receive a "rest alert" notification, which is both unnecessary and incredibly disruptive. This ongoing problem has significantly diminished my satisfaction with the vehicle and shaken my trust in the Kia brand.
This is my fourth Kia vehicle, and I was a loyal customer up until now. However, this apparent software issue has negatively affected my experience. Despite reporting the problem multiple times to Balıkesir Teknak Kia Service, I received no meaningful assistance or solution. Instead, the service team insisted that I take the car back, dismissing the problem as a one-time occurrence.
I am deeply disappointed by this lack of accountability and poor service. If this issue is not resolved promptly, I will be left with no choice but to pursue legal action to protect my rights as a consumer. Kia, I urge you to take responsibility and address this issue immediately.
On 23.06.2025 at 17:30, I took delivery of my brand-new Kia XCeed Elegance, expecting a flawless driving experience. Shockingly, the very next morning...
On July 29, 2024, we purchased a brand-new Kia Sportage 2024. Despite having all routine maintenance performed at authorized service centers, on August 9, 2025, while driving in the left lane, the gas pedal suddenly locked, and the vehicle stopped responding to acceleration. As a result, our speed d...
I purchased the 2025 Kia Sportage Elegance Comfort (Mild-Hybrid) expecting an upgrade in driving experience and technology, but I’ve faced several frustrating issues that make me question the car's quality and user-friendliness. First, the car consistently loses traction and slides backward on incl...
I purchased my Kia vehicle brand new in 2024, and within less than a year, I have had to bring it to the service center 5 times for the same recurring issue. Today, I spoke with the service manager, Mr. K***. Instead of providing a solution, he only gave me technical details such as the exhaust need...
I purchased my Kia Sportage in January 2024, and although the vehicle is still under warranty, I am experiencing noticeable peeling on the steering wheel. This defect severely affects the car's aesthetic appearance and raises serious concerns about the product's material quality and durability. All...
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