I've noticed a recurring problem with the central console of my 2011 Kia Ceed, and after doing some research, I found out that it's a common issue. Kia made a defective part, and now they want us to cover the cost of the repair. I've been the car's first owner and I've taken good care of it, making sure it's in great condition. It's never been in any accidents. When I reached out to Kia's authorized service, Celik Motor, they informed me that I would have to pay for the repair. I even sent an email to the factory in Korea, and they replied, telling me to contact the authorized service. It's ridiculous that they don't even have the replacement part available. This level of incompetence is not okay. In the past, we have always used German brands and never had any problems like this. Our other car is made by a German company, and their customer service has always been reliable. Kia's customer service after you buy their products is really terrible. From now on, we won't ever think about getting a Kia for our next car.
I own a 2021 Kia Ceed Hybrid, which I primarily use for commuting and occasional long drives. Despite being only at 19,000 kilometers, I have been facing an unbearable problem with the air conditioning system. For the past few months, a horrible sewer-like smell has been coming from the AC. I have n...
My Kia Ceed has always been serviced at an authorized center for repairs and maintenance by the brand. However, when wind noise started coming from my sunroof, they refused to repair it and claimed that they do not repair sunroofs. This method, which was utilized by the authorized Kia service, is on...
I bought my Kia Cee'd 2012 model (2012-2017 body) vehicle as a second hand vehicle in the 2021/January period. Although I protected the chest area from the sun and kept it in a closed garage, which was not a problem when I first bought the vehicle, as it turns 10 years old as of 2022, cracks began t...
I own a 2017 Kia, and recently, while the car was parked and exposed to sunlight, the sunroof suddenly exploded without any external impact. I immediately contacted the authorized service, and they informed me that the replacement part would arrive in nearly two months. Worse, they stated that the p...
While on vacation in Elaz, the gas throttle on my 2016 Kia Cerato stopped working. For the past two days, my family and I have been unable to get anywhere since our Kia has broken down, we were on vacation for God's sake. Despite calling 25 different Kia shops, including the largest ones in Turkey, ...
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