I bought the Karcher S5100 carpet washer and I regretted it. It started having a problem with spraying water within a year. I can't even remember how many times I've called customer service, but I finally got through after trying really hard. They sent the machine to the service center, but it's been a whole week and they haven't given us any updates. Even though they said they would call back, they never did. They said there was no problem after more than 20 days, mentioned that it sprays water, and gave it back. During my vacation in August, the delivery person wouldn't leave it with my neighbor, so I had to go and get it myself. In September, when I opened the package, I found out that the bottom was broken, and it still doesn't give out water. I still can't get in touch with customer service. I'm regretting my decision to buy it from there; a trustworthy company shouldn't act so irresponsibly.
I purchased the Karcher SE 6100 Carpet and Upholstery Cleaning Machine on December 25, 2023, expecting high performance from a brand known for its reliability. Unfortunately, this product has been a complete letdown. Just 3–4 months after purchase, the machine developed a spraying malfunction. I con...
My Karcher SC3 steam cleaner, which is still under warranty, broke down, and it's been stuck at the service center since May 10th. This is completely unacceptable. By law, they're supposed to repair and return it within 20 days, but it's now been 37 days, and I have no idea where my machine is. I'v...
I bought a floor cleaning machine from Karcher a couple of months ago. Ever since its arrival, it has been nothing short of a disaster. It leaves my house dirtier than before, with terrible streaks and wet patches everywhere. I've tried every possible method, hoping it would improve with use, but it...
I bought the best Karcher SV7 model, but after only 6 months, it started having problems with the steam and vacuum. It was hard to get through to customer service, anyway finally managed to contact them after trying hard. They said they'd fix the problem, but it'll take around 17 days. We were reall...
Karcher Turkey's customer relations and service have been an absolute nightmare for me. I've tried calling them about 50 times a day, but no one answers. I've sent emails, but they haven't responded. They sold me a defective product that arrived in a broken state. Despite the fact that I brought it ...
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