I arrived in my transit country on a flight booked through JustFly, which ultimately led to missing my connecting flight due to a lack of a transit visa. Why wasn't I informed about the necessary legal procedures?

3 Display
3
Xolvie
Xolvie Resolution Specialist November 22, 2023 9:53 am

JustFly is not an airline but rather an independent travel service. As such, they are not obligated to inform passengers about any necessary documentation. It is the passenger's responsibility to research and understand the visa requirements for their trip.

You, the traveler, are solely responsible for being aware of and meeting all passport, visa, health, and other regulations. While JustFly is happy to lend a hand, it is ultimately your responsibility to learn about and meet all applicable regulations.

If you're seeking guidance from those who've been in your shoes, Xolvie is where you'll find the support you need. Join the conversation today!

Vote