On March 24, 2026, at approximately 1:22 PM, I made a deposit of ₹200 into my Jalwa game account using PhonePe, but the amount has still not been credited to my game wallet. The payment was successfully completed on PhonePe, and the UTR number is 146958548419, yet my Jalwa account balance has not increased.
After noticing that the funds were not added, I reported the issue through the Jalwa game support system, but my complaint was rejected without any resolution. This situation is frustrating because the payment was successfully processed on my end, and I have a valid transaction reference, but I am unable to use the funds in the game.
I request that my ₹200 be credited to my Jalwa game account as soon as possible. I also ask for a clear explanation of why my previous report was rejected despite the successful payment on PhonePe.
I made a deposit of 2,000 INR to my Jalwa Game in‑game wallet on 04/02/2026 using PhonePe. The transaction was successful on the PhonePe side, and the amount was deducted from my account, but the deposit has not been credited to my in‑game wallet balance. The PhonePe payment reference/transaction ID...
On 18/01/2026, I deposited an amount of ₹10,000 into the Jalwa game through PhonePe using UPI. The amount was successfully debited from my bank account, but it was never credited to my Jalwa wallet. After noticing that the money was deducted but not added to my wallet balance, I contacted Jalwa cust...
I deposited money into my Jalwa game account on 08-03-2026 using Paytm. The amount was debited from my Paytm account, and the transaction shows as successful with UTR number 201490467208, but the money has still not been credited to my Jalwa game balance. After noticing that the deposit was not refl...
I made a deposit of ₹2,000 to Jalwa Game via UPI on 14 February at around 6:10 pm. The payment was successfully completed on my side and I have the UPI transaction/reference IDs RC2026021418060858202168a and T2602141810013855618546, but the amount has still not been credited to my Jalwa Game account...
On February 11, 2026, I deposited ₹10,000 into Jalwa Game using Paytm. The money was successfully deducted from my Paytm account, but the amount has still not been credited to my Jalwa Game wallet. Even though the payment was completed on my end, my game wallet balance has not increased, and I am un...