Account Created With Wrong Phone Number and Balance Locked

June 15 4:33 PM11

Today, June 15, I tried to register an account in Jalwa game using my phone number. My correct number is 93x9006*** but by mistake I entered 93x9006*** during registration, and there is no option in the system to change this number afterwards. After creating the account with the wrong number, I loaded a balance of 400 to it. Now the balance is on an account that is not linked to my real number, and I cannot access or use it because the number is incorrect and there is no way to update it from my side. I kindly request that you help me by either correcting the registered phone number to 93x9006*** or transferring the 400 balance to an account with my correct number, or otherwise refunding this amount in a suitable way so I do not lose my money due to this registration mistake.

Similar Complaints

Jalwa Game Withdrawal Processing With Wrong Bank Account Number

May 9 6:01 PM131

I am a user of the Jalwa game platform and I requested a withdrawal of 5000 from my account tonight. This withdrawal is ...

Jalwa Game Withdrawal Processing With Wrong Bank Account Number
1 Support

Jalwa Did Not Credit My ₹45,000 Deposit After More Than 72 Hours

June 8 2:09 PM22

I made a deposit of ₹45,000 to the Jalwa game website via PhonePe, with transaction/UTR number 786721563931, and even af...

Jalwa Game Deposit Not Credited After Successful Paytm QR Payment

April 14 10:51 AM55

I made a deposit for the Jalwa game through Paytm by scanning a QR code for ₹1,499.99 on April 9, 2026. The amount was s...

Jalwa Game Recharge Successful But Balance Not Updated

May 9 5:50 PM8

I am writing regarding a problem I faced with a recent recharge in the Jalwa Game application. Today at around 7:35 PM, ...

Jalwa Game Blocked Cannot Access Account

April 16 4:21 AM34

I have been playing the Jalwa game, which I downloaded from a website, and since 16 April the game has been completely b...