I purchased an iPhone 14 seven months ago, and it has been randomly shutting down and restarting throughout the day, making it completely unusable. I sent it to service three times, and I have all the service reports as proof. However, on the last attempt, the phone was returned with a report stating “no repair performed”, which is unacceptable.
Apple Support keeps insisting that I send the phone back to service, but the issue remains unresolved. This is clearly a manufacturing defect, and I even provided video proof of the malfunction. I no longer trust this device, and I refuse to go through this cycle again. I demand a full replacement immediately.
Case ID: 102472390107
I purchased an iPhone 14 Plus nine months ago, and within this short time, I’ve had to send it in for repairs three times due to a faulty rear camera. The worst part is that twice, they claimed the camera was repaired, only for me to receive the phone back in the same broken condition. Each time, I ...
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