ING Bank told us over the phone that they would offer a 49% welcome interest rate. Trusting this, we deposited our money into the bank, only to find out the next day that the interest rate was not 49% but 30%. We requested that the phone recordings be reviewed, explained that they had promised us 49%, and pointed out that they were using this as a marketing tactic. Unfortunately, our concerns were completely ignored. They claim to offer 49% interest, but they don’t actually deliver. Just a heads-up for anyone considering it.
I became a customer of Garanti BBVA because of the attractive 50% interest rate they advertised. When attempting to open a time deposit account, the mobile app initially showed a 50% interest rate. However, upon proceeding, I was presented with a "special" 38.5% interest rate. When I reached out to ...
Garanti BBVA did not keep the promise it made to me through its mobile app. I was offered a loan at a 2.94% interest rate and was told I needed to visit a branch to complete the process. However, when I went to the branch, they said the interest rate was actually 5.59%. I had to take unnecessary lea...
Ingbank does not care about its customers and holds their money during holidays without accruing interest. Do not trust them with your money. The bank is also unreachable. The week before the Bayram holiday, I opened an account and earned interest for four days. On Friday at 10 PM, I transferred mor...
On 14.08.2025, I received an SMS from Akbank stating that I could use Overdraft with 0% interest between 21.08.2025 and 09.09.2025. To be sure, I called customer service the same day at 16:33 and asked for detailed information. I explained that it would be my first time using Overdraft and asked, fo...
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