Brand Overview
Iberia, officially known as Iberia Líneas Aéreas de España, is the flag carrier airline of Spain. The airline was founded in 1927 and is headquartered in Madrid. Iberia is part of the International Airlines Group (IAG), which also owns British Airways and other carriers. It operates as a verified international airline and is a member of the Oneworld airline alliance.
Contact Info
Phone: +34 91 333 67 01
Email: Customer service inquiries are handled through online forms and regional support centers
Website: iberia.com
Headquarters: Madrid, Spain
Industry and Operations
Iberia operates in the aviation and international air transportation industry. The airline provides short-haul, medium-haul, and long-haul passenger flights connecting Europe with Latin America, North America, and other global destinations. Iberia offers multiple travel classes including Economy, Premium Economy, and Business Class. The airline also operates a frequent flyer program called Iberia Plus and provides cargo services.
User Sentiment
- Recent complaints often focus on flight delays, cancellations, and rebooking difficulties.
- Some passengers report slow refund processing and challenges with compensation claims.
- Baggage handling issues, including delayed or lost luggage, are frequently mentioned.
- Customer service accessibility and response times are recurring concerns.
Be the First to Share Your Experience
If you’ve experienced issues with Iberia, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.