My Hyundai Tucson Shakes on Start
I have a 27,000 km Hyundai Tucson Elite 1.6L (DSL) CRD dct 2wd w/o sr. Due to clutch issues, the car shakes when starting. I took it to Erdemir, the authorized service center, twice. They claimed to have connected it to the diagnostics tool, but no reference values were provided. In reality, when you drive and test the car, you'll notice significant tremors during starts, which can be unsettling. My conversation with Hyundai Turkey produced no real results; they simply repeated the same script without any checks. They don't stand behind their brand or provide advice. They made no mention of potential solutions or paid fixes. It's one of my biggest regrets in life. It appears that the attitude is, 'You bought the car, now deal with it.' They are aware of the issue but refuse to help.
Dear Customer, First of all, thank you very much for choosing Hyundai. Our goal is to turn the process you are experiencing into satisfaction as soon as possible. A Customer Relations Representative from our Customer Relations Department will contact you regarding your application. You can convey any information, suggestions, thanks, documents, and solution requests related to our products and services to the Hyundai Authorized Dealer and Service where you received service through the Customer Relations Managers working at Hyundai Plazas. If you would like to share your views and requests with Hyundai General Directorate, you can reach our customer relations experts via the Hyundai Consultation Line at between 08:00-18:00 on weekdays; outside of working hours and on weekends, you can leave a voice message on our consultation line. You will be contacted on the first business day following your voice message. You can also reach the Customer Relations Department through the Contact Form located under the "Contact Us" Menu. We thank all our customers who share their views and suggestions with us for their trust in our brand. Hyundai Customer Relations
