Hyundai Vehicle's Paint Peeling Issue
I have noticed paint peeling on the plastic parts of my Hyundai car. It seems like the primer application was insufficient, leading to poor paint adhesion. However, the manufacturer claims it is a user error. They attribute it to a stone impact. But if it were just a stone impact, wouldn't there be visible damage on the vehicle? I will attach photos below to support my claim. It is disappointing that Hyundai refuses to take responsibility and labels it as a user error. I urge anyone considering purchasing a Hyundai vehicle to carefully examine this issue. The paint peeling problem in my Hyundai Bayon, which is only a year old, is unacceptable. Think twice before buying a Hyundai car; they do not stand behind their brand as they should.
Dear Customer, First of all, we would like to thank you very much for choosing Hyundai. Our goal is to turn the process you are experiencing into satisfaction as soon as possible. A Customer Relations Officer from our Customer Relations Department will contact you regarding your application. You can convey all kinds of information, suggestions, thanks, documents, and solution requests related to our products and services to the Hyundai Authorized Dealer and Service where you receive service, through the Customer Relations Managers working at Hyundai Plazas. If you would like to share your opinions and requests with the Hyundai General Directorate, you can reach our customer relations experts via the Hyundai Consultation Line between 08:00-18:00 on weekdays; you can leave a voice message on our consultation line outside of working hours and on weekends. You will be contacted on the first business day following your voice messages. You can also reach the Customer Relations Department via the Contact Form under the "Contact Us" Menu. We thank all our customers who share their opinions and suggestions with us for their trust in our brand. Hyundai Customer Relations
