Disabled People Have Difficulty Obtaining Reasonably Priced Hyundai Vehicles

Mahmut
Mahmut
Hyundai
August 12, 2023 11:55 PM16

Despite having a 93% disability certificate, I am having significant difficulty finding a suitable vehicle. Many of the dealerships I've visited have exorbitant price differences that are difficult to justify. They claim they can find me a car in a matter of days, but the reality is far from that. For example, the Bayon brand Style, which is subject to a lower tax rate, is priced at 595,000 TL, but dealers want 700,000 TL from me. Because of this unfair competition, people like me who desperately need a car are having difficulty obtaining one. I respectfully request your assistance in resolving this matter. At the very least, I urge you to assist citizens with disability certificates who are subject to such disparities.

August 14, 2023 7:56 AM (1 day after complaint)

Dear Valued Customer, First of all, thank you very much for choosing Hyundai. Our goal is to turn the process you are experiencing into satisfaction as soon as possible. A Customer Relations Representative from our Customer Relations Department will contact you regarding your application. You can initially convey all kinds of information, suggestions, thanks, document, and solution requests related to our products and services to the Hyundai Authorized Dealer and Service from whom you received service through the Customer Relations Managers working at Hyundai Plazas. If you would like to share your views and requests with Hyundai Headquarters, you can reach our customer relations specialists via the Hyundai Consultation Line between 08:00-18:00 on weekdays; outside of working hours and on weekends, you can leave a voice message on our consultation line. You will be contacted on the first working day following your voice message. You can also reach the Customer Relations Department via the Contact Form under the "Contact Us" menu. We thank all our customers who share their views and suggestions with us for their trust in our brand. Hyundai Customer Relations

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