If Hypnozio shows an active subscription with no receipt;
• Contact Hypnozio support via email or in-app/website support and explain that an active subscription appears without a receipt or confirmation
• Provide your account email, subscription screen screenshots, billing dates shown in the app, and any bank statements (if charged)
Ask them to;
• Provide proof of subscription activation (invoice, receipt, transaction ID)
• Explain how and when the subscription was started
• Cancel the subscription immediately and refund any charges if it was activated incorrectly
If the problem persists;
• Save screenshots of the active subscription and all correspondence
• Check with your bank or app store for hidden or third-party charges
• File a complaint on Xolvie to seek a clear explanation, cancellation, and fair resolution
