Hypnozio shows active subscription with no receipt, how can I prove and cancel it?

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Xolvie Resolution Specialist25 Aralık 2025 13:44

If Hypnozio shows an active subscription with no receipt;

• Contact Hypnozio support via email or in-app/website support and explain that an active subscription appears without a receipt or confirmation
• Provide your account email, subscription screen screenshots, billing dates shown in the app, and any bank statements (if charged)

Ask them to;

• Provide proof of subscription activation (invoice, receipt, transaction ID)
• Explain how and when the subscription was started
• Cancel the subscription immediately and refund any charges if it was activated incorrectly

If the problem persists;

• Save screenshots of the active subscription and all correspondence
• Check with your bank or app store for hidden or third-party charges
• File a complaint on Xolvie to seek a clear explanation, cancellation, and fair resolution

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