I recently purchased a Huawei Macfit 2 smartwatch, which suddenly shut off while I was swimming in the sea. When I sent it to the service center, KVK quoted me ₺10,379 for repairs, even though the watch's current retail price is only ₺3,000. Huawei's customer service has been unhelpful and not solution-oriented at all. They simply responded with a vague excuse about a scratch on the screen.
My Huawei GT3 Pro watch broke down while swimming in the sea. It had broken down at sea in the same way before and was replaced with a new one under warranty. Since the device is still under warranty, I went to the Media Markt store where I bought it and explained the situation. They again directed ...
I had a screen problem with my Huawei GT3 Pro watch. When I took it to an authorized service center, they said the screen needed to be replaced and I would have to pay ₺9,500. Since I love my watch, I agreed, and the screen was replaced. Because I use this watch for swimming, I went into the sea aft...
I purchased a Huawei Watch D2 smartwatch and used it for only three weeks before it suddenly shut down and never turned back on. I sent it to the authorized service center, and to my surprise, they claimed it was user error due to liquid damage and demanded ₺8,000 for repairs. I clearly explained t...
I purchased a Huawei FIT2 smartwatch, and before its warranty expired, it stopped charging. Upon sending it for repair, the service center claimed "user error" and demanded an outrageous ₺7300 service fee, citing scratches on the screen as justification. However, I sent it for repair due to charging...
My Huawei GT-3 Pro smart watch, which I purchased in August 2022, malfunctioned after going in and out of the pool twice in a row. In the first case of malfunction, the company delivered my watch saying that the main board was replaced and that the repair was done under warranty. 5 days later, I wen...
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