I purchased two Huawei P Smart 2019 smartphones in 2019, and both suddenly stopped working without any drops, damage, impact, or liquid exposure. The first phone was functioning perfectly at night, but by the next morning, it was completely dead and wouldn’t turn on. The second phone failed right in front of me—it was placed on my desk, playing music, when suddenly, the song stopped, and the phone shut down.
Before shutting off, the notification light blinked yellow several times and then turned off completely. The battery was at 40%, and I had never experienced any performance issues prior to this. I tried charging both devices, but neither responded. All my data was lost, and both phones are now completely unusable.
This is clearly a device defect, and I demand an immediate resolution from Huawei. I expect either a full repair or replacement at no cost, as it is unacceptable for two phones to fail the exact same way within such a short period. Huawei must address this issue and take responsibility for the defective hardware.
I bought my Huawei P Smart Pro phone in 2020 and hadn’t experienced any issues until two days ago. However, for the past two days, I haven’t been able to use the front camera. When I open the camera app, it automatically starts with the front camera but shows a black screen. I can’t switch to the re...
I own a Huawei P Smart S, and I can’t open any apps related to Google or others tied to its platform. None of these applications work, and this has disrupted my daily life significantly. I’ve never faced such an issue with a phone before, and I’m extremely dissatisfied with this experience. Huawei ...
I am very unhappy with Huawei products, and they are making me upset. I bought a phone and a laptop in 2020. Even though I took very good care of both of them, my phone broke in 2022, and my laptop did the same in 2023. All of a sudden, they turned off and wouldn't turn back on. All of my files had ...
I sent in my Huawei Y9 Prime for repair after it developed a serious fault, and it ended up staying in service for nearly a month. When I called on Friday, I was told the device had been repaired and would be shipped on Monday. However, when I followed up on Monday, they suddenly claimed the necessa...
My Huawei P9 Lite has completely stopped functioning. The phone gets stuck on the Huawei logo screen and won’t boot up. When I plug it into a charger, the red light turns on, and pressing the power button causes a vibration, but the phone still doesn’t start. I suspect the motherboard might be dama...
Comments