I've been working freelance with an overseas company that exclusively uses HSBC Bank, prompting me to open an HSBC account a while back. Recently, I've received alarming SMS and emails from HSBC stating they intend to close my account due to supposed inactivity and failing to meet unspecified targets. Yet, this makes no sense—I actively use my USD account monthly, regularly receive funds, frequently shop using the HSBC debit card, and even use it for regular GSS payments! I demanded clarification from HSBC via email, but instead of an actual explanation, they disrespectfully sent me a copy-pasted reply repeating the same vague message.
I received a message from HSBC stating that my credit card will be closed, even though I have been using it regularly and making payments on time. I do not understand why my card is being canceled and would like a clear explanation. How is it acceptable to close a card without the user’s consent or...
On September 22, 2025, I received an SMS from HSBC Bank stating that my credit card will be deactivated as of December 1, 2025, and that all my accumulated reward points will be deleted. However, I currently use my card actively, and I still have ongoing installment payments. I also confirm that I ...
I've been a loyal HSBC Bank customer for a very long time, yet I recently received an email informing me that they would be closing my account without clearly stating why. When I contacted HSBC customer service, they bluntly told me my account would remain open only if I upgraded to Premier status b...
On October 1, 2025, I received an SMS from HSBC stating that my credit card will be deactivated on December 15, 2025, and that all my accumulated reward points will be deleted. I’ve been using my HSBC Advantage credit card for years and do not want it to be canceled this way. Additionally, I was re...
I've been a loyal HSBC customer for 15 years, consistently using my credit card ending with 9583 without issues. Despite the absence of an HSBC branch in Diyarbakır, I've always received satisfactory service and made all my payments on time. Shockingly, on 13 February 2025, HSBC suddenly closed my c...
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