5
Aybike is very satisfied with the result
Resolved

HP Does Not Provide Technical Support For Printer Error

HP Does Not Provide Technical Support For Printer Error
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Aybike
January 08, 2024 8:40 am
61
Aybike's Thank You Message
“As soon as my complaint was conveyed to them, they contacted me. It was understood that there was an error in the new cartridge I had purchased, but since I bought it from a different place, I requested an exchange from the other company. Thanks to the video call, I also realized that there was no problem with my printer. I am very grateful to them.”

I'm experiencing printing issues with my printer despite installing new cartridges. The problems seem never-ending. Every time I resolve one error, another frustrating one pops up, creating a continuous cycle of issues. My cartridge is genuine, and I intended to print immediately after installation, but for the past four days, I haven't achieved any results. To make matters worse, there's no customer service number available for technical support. The situation is driving me crazy with frustration.

January 08, 2024 2:22 pm (5 hours after complaint)
Aybike
Aybike
January 10, 2024 6:01 pm

Thank you very much for taking care of my brand issue. Since the place where ı bought it was different, the problem was not fully solved, but it became clear what my problem was

Aybike
Aybike
January 10, 2024 6:04 pm

As soon as my complaint was conveyed to them, they contacted me. It was understood that there was an error in the new cartridge I had purchased, but since I bought it from a different place, I requested an exchange from the other company. Thanks to the video call, I also realized that there was no problem with my printer. I am very grateful to them.

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