I canceled my trip nearly 20 days ago, but I still have not received my refund. Can you please respond to me? I am unable to reach anyone for assistance, and there is no representative available to help.
I would appreciate any information regarding this matter. I have also sent an email but have not received a reply. It is frustrating to be left without support from Hotels.com during this time. Thank you for your attention to this issue.
I made a hotel reservation through Hotels.com, but I realized I had booked the wrong room. I immediately contacted customer support to correct the issue. The representative assured me that the cancellation was processed, the hotel had approved the refund, and I would receive my money back within 7-1...
I made a reservation through Hotels.com for an upcoming vacation, but I later had to cancel the booking. During the cancellation process, I was clearly informed that I would receive a full refund of the amount I had paid. However, despite the cancellation being accepted and confirmed, the refund has...
I canceled my reservation (confirmation number 72972037177680) through Hotels.com and received confirmation of the cancellation. However, the refund has yet to be credited to my account. This delay is unacceptable, and to make matters worse, I cannot get through to customer service. Their call cente...
Hello, we booked a hotel through Hotels.com and paid for one night. Upon arrival, we found that the hotel was out of service, so we had to cancel the booking. We requested a refund and received an email stating that it was processed on February 17th, but we have not received the refund yet. We urgen...
I canceled my Hotels.com reservation within 24 hours, but I still haven’t received my refund. They keep telling me to contact my bank, but there’s no proper support or anyone to speak with directly. There isn’t even a contact number available. It’s been a month since I canceled, and I’m still waitin...
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