I made a reservation using Hotels.com and attempted to get in touch with their customer service to cancel it. Unfortunately, I couldn't reach them in time, and the cancellation deadline expired. I need my problem taken care of. The hotel owner made a reservation for me using Hotels.com and informed me that I would have to settle the payment upon arrival at the hotel. I received a call from the hotel. I need my problem taken care of right away. I really hope Hotels.com can get on top of this and help me out with my reservation problem ASAP. Thanks for your attention.
I booked a reservation through Hotels.com and received an email the next day stating that my reservation was canceled. When I asked for an explanation, Hotels.com sent an email saying they would respond within 72 hours. It has now been 7 days, and I still have no response or proper resolution. I con...
I made a reservation through Hotels.com for an upcoming vacation, but I later had to cancel the booking. During the cancellation process, I was clearly informed that I would receive a full refund of the amount I had paid. However, despite the cancellation being accepted and confirmed, the refund has...
I made a reservation on Hotels.com, but I couldn't find anyone to help me cancel it. As a result, even though I did not check in, the hotel deducted the payment. I'm writing in the hopes of finding someone who can help me get my money back. I sincerely hope that a solution can be found as soon as po...
I accidentally selected the wrong check-in date when booking through Hotels.com, scheduling it one day earlier than intended. When I contacted the hotel directly, they told me that I must resolve the issue through Hotels.com. However, I have been unable to reach customer service despite multiple att...
Comments