I am unable to reach Hotels.com through phone or email, despite their claim that my refund has been processed. The money has not appeared in my account, and repeated discussions with my bank confirm that no transaction has been received. Hotels.com provided a bank reference number, but it is useless as the funds are missing. This lack of proper communication and unresolved refund is highly frustrating. Neither the contact numbers nor the email addresses provided work, leaving me with no way to resolve this issue. I demand immediate action from Hotels.com to clarify the situation and ensure my refund is processed without further delays. This level of service is completely unacceptable.
I made a reservation through Hotels.com for an upcoming vacation, but I later had to cancel the booking. During the cancellation process, I was clearly informed that I would receive a full refund of the amount I had paid. However, despite the cancellation being accepted and confirmed, the refund has...
I made a hotel reservation through Hotels.com under booking number 72063047416589. I later canceled the reservation within the allowed timeframe, expecting the refund to be processed promptly. However, several days have passed and I still haven’t received my money back. I attempted to contact the h...
I canceled my reservation made through Hotels.com under booking number 72064801057136, but I’ve been completely unable to reach customer support to get clarity on my refund status. There is no working customer service phone number, no support center, and no clear contact method listed anywhere. This...
I canceled my Hotels.com reservation within 24 hours, but I still haven’t received my refund. They keep telling me to contact my bank, but there’s no proper support or anyone to speak with directly. There isn’t even a contact number available. It’s been a month since I canceled, and I’m still waitin...
I canceled my reservation (confirmation number 72972037177680) through Hotels.com and received confirmation of the cancellation. However, the refund has yet to be credited to my account. This delay is unacceptable, and to make matters worse, I cannot get through to customer service. Their call cente...
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