Hostelworld Alessandro Palace & Bar Reservation Canceled Without Notice, No Refund Issued

I booked two rooms via the Hostelworld app for Alessandro Palace & Bar in Rome, intending to stay from July 15-17. One room was a female-only 6-bed dorm, and the other was a mixed 6-bed dorm, both for two people. The total payment was supposed to be €226.65, yet Hostelworld only charged me €31.90, r...






