I booked two rooms via the Hostelworld app for Alessandro Palace & Bar in Rome, intending to stay from July 15-17. One r...oom was a female-only 6-bed dorm, and the other was a mixed 6-bed dorm, both for two people. The total payment was supposed to be €226.65, yet Hostelworld only charged me €31.90, r
On May 11, 2024, I was searching for a hotel in Maçka, Trabzon, and found a discounted room at Macar Taşı Hotel via Host...elworld. I completed the reservation through Hostelworld’s official site for a one-night stay from July 3 to July 4, paying the required pre-booking fee with my credit card. I rece
On Thursday, April 11, I made a reservation for Cappa Suites in Nevşehir through Hostelworld, with Reservation Number 31...7409-560912098. I paid a $50 reservation fee, thinking my stay was confirmed. However, when I arrived at the hotel, I was shocked to find it was completely closed. Hostelworld prov
I used the Hostelworld app to book a two-night stay for two people from August 7-9, 2023, but due to an error (as shown ...in the attached video), the reservation was made for one person instead. I paid a deposit of ₺413.49, with the remaining amount to be paid at check-in. After noticing the error, I
Due to a system error on Hostelworld.com, the refund they agreed to for my booking (reservation number: 9212656848522) h...as still not been processed. I have been waiting for several weeks, and the entire process has already taken 2.5 months. This delay is unacceptable, and I am frustrated with the l
I made a reservation through the Hostelworld app for Hostel Santa Monaca in Florence for August 14-15. I was charged €9....50 as a reservation fee, with the remaining €61.86 to be paid during my stay. However, I realized I had booked the wrong dates and emailed the hostel to request a change. They info