The Hoover H-Dry 500 Water Tank Fell Off and Broke
The Hoover H-Dry 500 water tank fell and broke. The water tank of my machine came out of its place with very little water in it and fell from a short distance and broke. It had previously cracked internally by itself. Although it was still under warranty, the service called me and asked for 1400 TL. Many people have complained about the same situation. They made it from such a flimsy material that it almost explodes in your hand. It shattered into pieces as soon as it fell. The lid was replaced by other users but mine was not. How will this problem be solved?
Dear Customer, We would like to extend our thanks for informing us about our products and services. We have received your complaint. We will contact you as soon as possible. We kindly request that you continue to share your thoughts about our company's products and services with us so that we can provide you with better service. You can receive support from our Customer Service every day of the week between 08:00 - 20:00. Best regards, Hoover Consumer Line
The company responded on the same day after the complaint. They resolved my issue the next day. They are very fast. Thank you very much.
