I purchased a Hoover dryer with the model/type NDEH 10A2TSBE-17, and it broke down twice within 5 months. The issue both times was related to the motherboard. During the first breakdown, they replaced the motherboard. However, when it broke down a second time, I refused to accept the same repair and requested a new dryer. Unfortunately, they have not taken any action to address my request, leaving me frustrated and without a solution.
They changed the motherboard the first time, at the second breakdown I did not accept it, now they do nothing!
I was disappointed to find that the motherboard of the Hoover dryer I had just bought broke down after only one week of use. The service crew came out on November 25 and told me they ordered the part, but now two weeks later, I still haven't received it. I am currently without a functional dryer in ...
My Hoover Dryer broke down just 7 months after purchase. I contacted customer services on 11.12.2023 and initiated a fault/service record. Today is 04.01.2024, and my machine remains unrepaired, unreplaced, and undelivered. Adding to the frustration, customer service neither calls me nor provides an...
The drum of my Hoover dryer was not spinning, which made it impossible to dry clothes. The service technician identified a problem with the drum ramp and took the machine for repair. One week later, they came back, insisting that it had been repaired. Unfortunately, after just one month, the dryer s...
About a half a year ago, I decided to invest in a Hoover washer and dryer combo. It experienced two separate failures. The service is either not provided at all or is delayed for several days. I have made multiple calls to the customer service line. They claim that they are working on it, but there ...
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