Never Choose Hoover Dryer

October 9, 2023 10:06 AM58

I purchased a Hoover dryer with the model/type NDEH 10A2TSBE-17, and it broke down twice within 5 months. The issue both times was related to the motherboard. During the first breakdown, they replaced the motherboard. However, when it broke down a second time, I refused to accept the same repair and requested a new dryer. Unfortunately, they have not taken any action to address my request, leaving me frustrated and without a solution.

Progress

October 9, 2023 9:46 AM

They changed the motherboard the first time, at the second breakdown I did not accept it, now they do nothing!

October 9, 2023 10:24 AM (17 minutes after complaint)

Dear Customer, We would like to extend our gratitude for informing us about our products and services. Your complaint has been received. We will contact you as soon as possible. We kindly ask you to continue sharing your thoughts about our company's products and services so that we can provide you with better service. You can receive support from our Customer Service every day of the week between 09:00 - 19:00. Sincerely, Hoover Consumer Line

Comments

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