I contacted Hoover Authorized Service for dishwasher repair on August 21, 2023. I requested dishwasher service and was assured that they would arrive within three days. After three days, I called again, and they claimed to have redirected the request, but no one answered the phone. I called again, and they promised to come on August 28, Monday, but no one showed up. I'm making the call again today, only to get more excuses. I've been calling for 9 days and haven't received a response from the service. Hoover's authorized service and customer support are ineffective and frustrating. I've been dealing with this issue for 9 days, and they still haven't scheduled the service. The inaction and lack of communication from Hoover's authorized service and customer support is truly disappointing.
I recently faced a malfunction with the basket elevator in my Hoover dishwasher. Upon contacting an authorized service through their official website, I provided detailed information, including pictures of the problematic part, through multiple interactions with the technical support team. However, ...
Hi there, About 1.5 years ago, I bought a Hoover Hle H9A2TE-17 washer dryer. Since February 2024, the machine has not been drying clothes, leaving them wet. On Monday, March 11th, 2024, I called Hoover service (0850 811 1290) and registered a repair request. I was told a technician would arrive wi...
My Hoover Dryer broke down just 7 months after purchase. I contacted customer services on 11.12.2023 and initiated a fault/service record. Today is 04.01.2024, and my machine remains unrepaired, unreplaced, and undelivered. Adding to the frustration, customer service neither calls me nor provides an...
Dear Hoover Representatives, I am writing to express my deep disappointment regarding my experience with the installation of the dishwasher I purchase...
Hello, the dishwasher I previously purchased from you has malfunctioned. I attempted to fix it myself but was unsuccessful. Your customer representative provided me with the contact details of the nearest Keçiören authorized service center. I called, and explained the situation; when I called on Tue...
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