I created two complaints for my Hoover washing machine, but no one responded or showed any interest in helping me. It has been two months, and the person in charge of the service is nowhere to be found. I have never experienced such poor customer service in my life. I will not let them get away with this and will continue to share my negative experiences with this brand. I advise everyone to stay away from Hoover. I threw my washing machine in the warehouse and bought a different brand. I have already convinced 60 people not to buy Hoover products, and I will continue to do so. Don't make the same mistake I did by purchasing a product from a company that does not care about its customers. It's not worth the risk.
A month after purchase, our new Hoover washing machine stopped working. When I called in, customer service helped me get set up. Service said they would replace the power unit, but I already had a replacement lined up because the product was defective from the factory and has been giving me errors e...
We ignored the warnings about Hoover's poor customer service and purchased a Hoover washing machine. To our surprise, one of the machine's components failed to function properly just before the start of the holiday season. It is now the 6th of July, which is a significant amount of time after the ho...
Having a Hoover clothes dryer has been a mistake. The company does not stand behind its product. I've had it for six months and have yet to see a single instance where it properly dried clothes. I've attempted to contact the service department, but the call center employees are completely unhelpful ...
Approximately two years ago, I purchased a Hoover washing machine, had it professionally installed, and used it for two months without any problems. It wasn't until after this time that issues began to arise. The neighbors even complained about the noise emanating from my washing machine. Since the ...
I submitted a service request for my Hoover washing machine on April 24th, and it is still not fixed today, June 17th. The service crew has arrived five times. Two of them replaced the same part, but the other three are unsure which part requires replacement. It's absurd that we've gone months witho...
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