Hoover Oven Switches Off After Long Use
I'm afraid it's only been about six to eight months since I purchased an integrated Hoover oven. Unfortunately, shortly after purchasing the appliance and using it for a few weeks, it started to unexpectedly power off during longer cooking sessions. I have been making repeated service requests with customer service for the past two to three months, but unfortunately, no one has bothered to get in touch with me or address the problem. If this complaint does not result in a resolution, I guess I'll just have to give up everything else and take the matter to the Consumer Arbitration Board.
Dear Customer, We would like to extend our thanks for informing us about our products and services. Your complaint has been received. We will contact you as soon as possible. We kindly ask you to continue sharing your thoughts about our company's products and services so that we can provide you with better service. You can get support from our Customer Service every day of the week between 09:00 - 19:00. Best regards, Hoover Consumer Line
The service came today. It was an issue with the heat sensor. The oven was putting itself into protection mode at high temperatures. Thank you...
Thanks for your help. But the organization between service-customer service-brand needs to be reviewed.
