I own a 2013 Honda Civic hatchback, license plate 07 *** 706, chassis number SHHFK37*127**, in Orchid White Pearl color. At approximately 213,000 kilometers, my vehicle began experiencing severe paint peeling and flaking, especially on the roof area, as well as in several other places. This damage occurred without any external impact, accident, collision, or chemical exposure.
Based on my research, I learned that this paint issue is a globally recognized and well-known chronic manufacturing defect affecting white Honda Civic models produced between 2012 and 2015, particularly related to a defective primer layer. For this reason, I believe the paint defect on my vehicle qualifies as a “hidden defect” under Law No. 6502 on Consumer Protection. Regardless of the vehicle’s age, paint coating that peels off in layers over large surface areas cannot reasonably be explained as user error.
If this chronic paint defect is not remedied, my vehicle will suffer a significant loss in value. Although I am aware that Honda has implemented measures such as recalls or extended warranty programs for this issue in other countries, the lack of any support for my own vehicle has left me feeling both financially harmed and disappointed, and it has seriously damaged my trust in the brand.
I am requesting that this chronic paint defect be evaluated under goodwill warranty or hidden defect coverage, and that—with the knowledge and approval of Honda Turkey—the issue be resolved free of charge at an authorized service center through full repainting. I also request that the process be reviewed transparently and that I be provided with written information regarding the resolution of my grievance.
I own a 2019 Honda Civic, and since 2025 I have been dealing with a chronic paint peeling problem that is still ongoing. The issue occurs mainly on the rear left side, from the window up to the roof, including the area around the rain gutters, where the paint continuously peels off. I am the first o...
I own a 2014 Honda Civic and am the second owner of the vehicle. Over time, I’ve started noticing paint peeling from multiple areas: the front and rear windshields and along the roof trim edges. This isn’t regular wear and tear—it’s clearly a defect in the paint quality. I contacted Honda customer ...
I would like to point out a significant error made by a large corporation. I own a Civic from the 2016 lineup. From the images provided, you can observe that the car's paint is peeling off without any external force. I've noticed several Civics on the roads facing the same problem. This seems to be ...
My 2018 Honda Civic Sedan Elegance Diesel Manual vehicle has paint peeling from the top corner of the rear window, as shown in the attached image. I’ve driven various car brands over the past 20 years, and I’ve never encountered such an issue with any vehicle—especially not with a Japanese brand—wit...
I'm having some major issues with the peeling on my 2015 Honda Civic. During my visit to the authorized service center in my city, I was informed that there is no bulletin published on the issue I was facing, which means it is no longer covered by warranty. I am employed at another company within th...
Comments