1

I Report HitBTC for Blocking My Account and Showing Fake Withdrawal Request

Sude
Sude
HitBTC
August 15, 2025 1:40 PM56

For the past two days, I have been completely unable to access my HitBTC account either through the mobile app or the website. Whenever I try to log in, I repeatedly receive the error message: “The server cannot establish a secure connection.”

What is even more concerning is that when I attempt to sign in, I also see a warning that says “Your withdrawal request has been received.” However, I have not made any recent withdrawal requests, which makes this situation even more alarming.

I tried logging in from different devices and internet connections, but the problem remains the same. Additionally, I cannot even access the website itself—it appears completely inaccessible from Turkey despite my attempts to use alternative methods.

This issue has left me locked out of my account without explanation, raising serious concerns about security and potential unauthorized activity. I urgently request support to:

Restore access to my account

Clarify why a withdrawal request is showing up when I never made one

Provide transparent information on the nature of this error and whether my account or funds are at risk

I expect HitBTC to address this issue immediately and ensure the security of my account and assets.

Comments

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

Similar Complaints

1

BtcTurk App Password Reset Suspension

Ozan
September 9, 2023 9:09 AM601

I'm having a nightmare with the BtcTurk app, which I use frequently. My password was rejected, and I was locked out. Eve...

I Can’t Log In to My Freebitco.in Account After Withdrawal Request

Zafer
August 17, 2023 10:44 PM503

Until yesterday, I had no issues accessing my Freebitco.in account. Everything was working smoothly. However, right afte...

4
Resolved

BTCTurk Mobile App Login Error

Sinan
Sinan
BtcTurk
July 15, 2023 8:45 PM636

The BTCTurk mobile app is giving me trouble, which is very frustrating, and...

BTCTurk Mobile App Login Error