The product I purchased from FLO on October 10, 2025, with shipment number 2451331703, was delivered to the Hepsijet Kemalpaşa branch on October 11, 2025, yet it still hasn’t been delivered to me or dispatched for delivery. The company’s name may be “Jet,” but its operations move at a turtle’s pace. My previous shipment with Hepsijet also took 3–4 days to arrive. From now on, I will specifically request that sellers use a different courier company. I request that my package be delivered to me as soon as possible and that an explanation be provided for the delay.
On November 18, 2025, I placed order number 2452409921 with FLO. Although my order was delivered to the Hepsijet shipping company on the same day, it is now December 25, 2025, and my product has still not been delivered to me. Moreover, the amount I paid is a significant sum of ₺2,800. Hepsijet's Ka...
I purchased a product from Hepsiburada on July 16, 2024. The item was handed over to Hepsijet on July 17, 2024, and was scheduled for delivery on July 18, 2024. However, it has now been over six days past the expected delivery date, and I still have not received my package. Despite making two phone ...
My Hepsijet package with tracking number 62753834323473, which arrived at the Eskişehir Distribution Center on 09.09.2025, has still not been delivered as of today, 13.09.2025, even though the delivery date has already passed. During this time, I called customer service multiple times, but each time...
I purchased a product from Hepsiburada on October 11, 2025, but even after 10 days, it still hasn’t been delivered. The product was shipped on October 13 and reached the Sancaktepe Transfer Center on October 14. That same day, it was sent to the Çekmeköy Distribution Center, and since it was a mobil...
My cargo with tracking number LF1R74277357, which was supposed to be delivered on July 11, 2025, has still not reached me. During my calls with your customer representatives, I was constantly stalled, and despite receiving a message saying “we’ll be at your door within 4 hours,” no one came and no u...
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