GrandPashaBet Account Ban and Unjust Denial of Refund

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December 11, 2024 9:33 am
77

I deposited money into my GrandPashaBet account, lost it, received a loss bonus, and requested a withdrawal. Shortly after, my account was banned. When I contacted customer support, they accused me of "cross betting" and abruptly ended the call.

The issue arose because my friend’s phone battery died, so they logged into their account from my phone to place a bet. Now, GrandPashaBet has confiscated ₺10,000 from our accounts under the guise of "cross betting."

I could understand if they refunded at least the deposited amount, but they haven’t returned anything. This treatment is completely unfair. I demand the immediate release of our funds and a proper explanation for this unjust action.

December 13, 2024 8:23 pm (2 days after complaint)
Hazar
Hazar
December 13, 2024 9:19 pm

I wrote an email and am waiting for your response. I explained my information and the subject in more detail.

October 02, 2025 2:47 pm

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