Grab has been a somewhat letdown cab company. They regularly overpay for rides, and the level of service is appalling. Drivers routinely overlook the assigned pick-up points, therefore forcing consumers to trek to wherever they choose to stop, usually far from the original place. I have waited more than twenty minutes several times for a ride, only to have the driver cancel without any notice. Especially considering high fares, the lack of professionalism and dependability irritates you. The customer service of the app is likewise ineffective; it provides no fix for these problems. Given such a well-known platform, I expected better, however my experiences have revealed Grab falls short of even minimum criteria for a cab company.
Actually, I expected far better; I had a horrible experience with Grab in Malaysia. I ordered lunch on the app, and the driver noted it as delivered; yet, I had to wait an additional twenty minutes to really get it. I had to toss the food since by the time it arrived it was absolutely inedible and s...
Dealing with Grab's refund policy has been a total mess. Recently I paid for a ride, and although the driver never showed up due to a technical issue, the fare was debited from my account. I contacted Grab's customer care right away hoping for a quick fix. Rather, I received flimsy answers and point...
For almost six months, I have been trying to cash out the remaining balance from my Grab driver app; it feels as though I am circling without any end in sight. Their customer service crew appears unable of correctly interpreting messages or handling the real problem. Every time I get in touch, they ...
Instacart's technical glitches and lack of available batches are seriously impacting my ability to earn a living through the platform. I rely on this income to support myself, and these recurring issues are making it increasingly difficult. I mean look at yesterday, I woke up so very early to realiz...
My recent Instacart orders are like no other in the worst sense…In my past four orders alone, I've had annoying and def dissuasive problems…If I have to be honest, Instacart has been responsive in refunding missing or damaged items, none of these items exceeded $7…I was so happy with it I would just...
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