I Face Goodyear 215/55 R18 Winter Tires Poor Comfort and Road Grip

I purchased a set of Goodyear 215/55 R18 winter tires for my Peugeot 2008 through N11 in November 2025. From the very first day of use, the tires felt excessively hard—almost like truck tires—which has made my vehicle extremely uncomfortable and stiff while driving.

Especially in winter conditions, I have not experienced the level of safety and comfort I would expect from winter tires. The ride quality has been poor, and I have been very dissatisfied with both driving comfort and road grip.

I have not yet contacted N11 or Goodyear customer service regarding this issue. Through this complaint, I request that the tires be inspected and that either a full refund be issued or the tires be replaced with a more suitable and comfortable model. I want to be able to use my vehicle safely and comfortably during winter conditions.