I also lost my one-year subscription to GoodNotes that I started in September 2024. On June 28, 2025, I logged into the app and my account was suddenly downgraded to a free membership tier. I have no idea where the payment for two months went or why this happened. I’m waiting for someone who can help.
I started using GoodNotes at the beginning of the 2024 academic year, around November 2024, and I paid for an annual subscription. However, now the app is showing me as a free user, and I can’t access my documents. I have logged in and out multiple times, but the issue still hasn’t been fixed. This...
I’ve been using GoodNotes 6 Premium for about a month with no issues—until suddenly, I was logged out and can no longer access my paid account. I subscribed using my iCloud account, and the payment was successfully processed through Apple. I’ve checked everything: my subscription is still active, t...
My GoodNotes subscription was cancelled for no reason. Although I’m still listed as a member, I cannot open any of my files or use the note-taking features of the app. I’ve tried to get support but haven’t been able to reach anyone. Because all the options and support are in English and I’m having ...
Hello, I purchased a 1-year FaceApp Premium subscription in June 2024. However, after switching devices, I can no longer access my Premium features. The subscription is not recognized, and there is no “Log In” option in the app to restore it. I need urgent assistance to resolve this issue as I paid ...
I’m a Premium GoodNotes subscriber, but for the past few days, the app hasn’t been working properly. When I log in, the loading bar stops at 25%, and a message appears saying “Internet error occurred”, even though my internet connection is perfectly stable. I’ve tried deleting and reinstalling the ...
Comments