I also lost my one-year subscription to GoodNotes that I started in September 2024. On June 28, 2025, I logged into the app and my account was suddenly downgraded to a free membership tier. I have no idea where the payment for two months went or why this happened. I’m waiting for someone who can help.
I started using GoodNotes at the beginning of the 2024 academic year, around November 2024, and I paid for an annual sub...scription. However, now the app is showing me as a free user, and I can’t access my documents. I have logged in and out multiple times, but the issue still hasn’t been fixed. This
I’ve been using GoodNotes 6 Premium for about a month with no issues—until suddenly, I was logged out and can no longer ...access my paid account. I subscribed using my iCloud account, and the payment was successfully processed through Apple. I’ve checked everything: my subscription is still active, t
My GoodNotes subscription was cancelled for no reason. Although I’m still listed as a member, I cannot open any of my fi...les or use the note-taking features of the app. I’ve tried to get support but haven’t been able to reach anyone. Because all the options and support are in English and I’m having
Hello, I purchased a 1-year FaceApp Premium subscription in June 2024. However, after switching devices, I can no longer... access my Premium features. The subscription is not recognized, and there is no “Log In” option in the app to restore it. I need urgent assistance to resolve this issue as I paid
I’m a Premium GoodNotes subscriber, but for the past few days, the app hasn’t been working properly. When I log in, the ...loading bar stops at 25%, and a message appears saying “Internet error occurred”, even though my internet connection is perfectly stable. I’ve tried deleting and reinstalling the
