Goa Games Account Balance Error After Successful Paytm Transfer

I deposited $24 into my Goa Games account on February 15, 2026, at around 11:24 p.m. through Paytm, but the amount has still not been credited to my Goa Games wallet. The Paytm transaction shows as successful with UTR number 200228375620, yet my Goa Games balance has not increased.

This delay has put me in a difficult situation because I urgently need this money and was relying on it to be available in my Goa Games account without any issues. I kindly request that this transaction be reviewed immediately and that the $24 be credited to my Goa Games account without any further delay, or that a clear explanation be provided if there is any issue on their end. I expect Goa Games to resolve this matter as soon as possible and to ensure that such problems do not occur again in the future.